We apologise to the small group of subscribers that have been charged postage on our free postage subscription box (£14.95). We are working through refunds and amendments to subscriptions right away so you are billed the correct price of £14.95 in the future. We apologise in advance for this error as the system unfortunately did not override the new postage rate. Thank you so much for your patience!- Chloe (customercare@prettysuds.co.uk)